Switching email systems is the top reason Malaysian businesses delay a move to Google Workspace. They worry about lost mail, confused staff, and a broken inbox on a Monday morning. Office Niaga removes that risk. We plan and run the migration for you, from your current system into Google Workspace, and we keep your business running while we do it.
What we migrate
We move the parts of your current email system that your business depends on every day.
- Mailboxes and email history, including folders and attachments
- Contacts and shared address books
- Calendars, including existing events and invites
- Files and shared drives, where your current platform supports export
We keep the structure your staff already know. Folders stay organised, calendar invites stay linked to the right people, and contacts carry across so nobody has to rebuild an address book from memory.
Sources we migrate from
We have moved businesses onto Google Workspace from a range of Malaysian and international hosting setups.
cPanel and Webmail
Standard IMAP-based hosting, the most common setup for Malaysian SMEs on shared or reseller hosting.
Microsoft 365 and Exchange
Cloud Microsoft 365 mailboxes or an on-premise Exchange server, including calendars and contacts.
Zimbra
Self-hosted or provider-hosted Zimbra collaboration suites, a common choice for older Malaysian setups.
Other hosts
Any other IMAP-capable mail platform. Tell us what you run today and we will confirm the migration path.
How the migration works
We run every migration through the same five steps, so the process stays predictable from the first call to the final cutover.
- Audit. We review your current mail system, mailbox count, and data volume, and confirm what needs to move.
- Provision. We set up your new Google Workspace accounts and mailboxes, matched to your current users.
- Migrate. We copy mail, contacts, and calendars into the new mailboxes while your old system stays live.
- Cutover. We switch your domain's DNS and MX records to Google Workspace at an agreed time.
- Verify. We check mail flow, sending, and receiving on every mailbox before we hand the domain back to you.
Because mail keeps copying into the new mailboxes right up to cutover, your staff see no noticeable downtime. Nobody has to stop working while the migration runs.
No lost mail. We do not switch your domain's MX records until every mailbox has been checked and verified on Google Workspace. Your old system stays as a safety copy until you confirm the move is complete.
Setup done right, not just switched on
A working inbox is not the same as a properly configured domain. We handle the technical setup that most self-serve migrations skip.
- Domain verification with Google, so your Workspace account is fully trusted
- DNS and MX records pointed correctly, with no gap in mail delivery
- SPF, DKIM, and DMARC records, so your outgoing mail is authenticated and less likely to land in spam
- Core admin console policies, including password rules and basic security settings
Get these wrong and mail bounces, sender authentication fails, or spam filters flag your own staff's email. We set every record correctly before cutover, and we check it again after.
Why not do it yourself
Google gives every Workspace account a self-serve migration tool. It works, but it assumes you have the time and the technical background to run it correctly. A self-serve move puts the DNS changes, the SPF and DKIM setup, and the mailbox mapping in your own hands, with no local support if something goes wrong mid-migration. Office Niaga's team does this work daily, in Bahasa Melayu and English, with one contact from the first call to the final check.
Pricing and billing
Google Workspace is billed in Ringgit Malaysia at Google's list price when you buy through Office Niaga. There is no markup for using a local reseller. You pay by card, FPX online banking, e-wallet, or buy now pay later, and you get a proper Malaysian tax invoice with SST, plus MyInvois e-invoice support for the LHDN e-invoicing rollout. See the full pricing page for plan details, or get a quote for your team size.
If a full Workspace migration is more than your business needs right now, our standalone SmarterMail option, Office Niaga Mail, gives you professional email on your own domain at a lower entry point. You can migrate to Google Workspace later without changing domain or losing history.
Already on Google Workspace? This guide is for businesses moving to Google Workspace from another system. If you already use Google Workspace and only want a Malaysian reseller with Ringgit billing and local support, read how to transfer your Google Workspace reseller instead. No mailbox migration is needed for that move.
Start your migration
Tell us what system you run today and how many mailboxes need to move. We confirm the plan, the timeline, and the price in Ringgit before any work begins, and we run the whole migration for you. Get a quote to start, or see how Office Niaga compares to buying Google Workspace direct on the comparison table.