Checked by Hanny Ramzy on 7 November 2026. We used AI to help write it. We then checked it against our public sector page, our Help Centre guides and the Treasury circulars.
A Malaysian government agency buys Google Workspace from an authorised reseller in Malaysia. The agency gets a written quotation in Ringgit, issues a Local Order (LO) or Purchase Order (PO) against it, and pays on invoice. The yearly value of the order decides if the route is a direct purchase, a sebut harga or a tender.
This guide applies to ministries, statutory bodies, government-linked companies, schools and universities. This is general guidance, not legal advice. Confirm each step with your finance and procurement unit.
Why an agency cannot use the Google checkout
When you buy direct from Google, the supplier is Google Asia Pacific Pte. Ltd. in Singapore. The self-serve checkout takes a card. Most agencies must buy from a Malaysian supplier, raise an LO or PO and pay on invoice.
Through Office Niaga, these items change:
- Your supplier is Web Impian Sdn. Bhd., a Malaysian company.
- You pay Google’s list price for the subscription, in Ringgit.
- You get a Malaysian tax invoice with SST shown separately.
- You get a validated MyInvois e-invoice for the same order.
- You get one local team that speaks Bahasa Melayu and English.
Supplier details for your file
Most procurement units ask for these details before they register or evaluate a supplier. The table shows our registration:
| Item | Detail |
|---|---|
| Company | Web Impian Sdn. Bhd., founded in 2010 in Kota Bharu, Kelantan |
| SSM | 201001036239 (920163-H) |
| MOF registration | 357-0002304403 (Sijil K10141043504017372) |
| MOF validity | 20 January 2025 to 7 April 2028 |
| Status | Bumiputera |
| Field codes for software licences | 210103 (software, off-the-shelf packages), 210104 (system development, customisation and maintenance) and 210109 (hardware and software leasing and renting) |
| Google status | Authorised Google Workspace reseller |
On request, we send the MOF certificate, the SSM company profile and the LHDN Tax Compliance Certificate. We can also send the PDPA registration certificate, a Google authorisation letter and our bank details. Our help guide MOF certificate and tender documents shows how to ask for them.
Step 1: Select the route by yearly value
The method depends on the value for one year, not on the number of users. Count all users and the full term in Ringgit. The Treasury limits for supplies and services (PK 2.1) are in this table:
| Yearly value | Method | Circular |
|---|---|---|
| Up to RM50,000 | Pembelian terus (direct purchase) | PK 2.1, PK 2.10 |
| More than RM50,000 to RM500,000 | Sebut harga (quotation) | PK 2.1, PK 2.9 |
| More than RM500,000 | Tender terbuka (open tender) | PK 2.1 |
Some rules inside each method also apply to your supplier choice:
- For a direct purchase of more than RM20,000 to RM50,000, the supplier must be MOF-registered (PK 2.10).
- For a sebut harga of RM50,000 to RM100,000, local MOF-registered Bumiputera suppliers in the state can offer (PK 2.9).
- For a sebut harga, the supplier must have the MOF field code for the item (PK 2.9).
- Do not divide one purchase into smaller orders to stay below a limit (PK 2.10 and PK 2.21).
Google Workspace is software as a service, which is cloud. Thus, also check the cloud circular PK 2.6 and the MyGovCloud@CFA catalogue with your ICT unit. We are not a CFA panel provider. Our guide to AI licences for agencies explains PK 2.6 and the budget rules.
Step 2: Ask for a quotation
A complete request gives a correct quotation the first time. Then your LO or PO does not need a change later. Send us these details:
- The number of users who need a licence.
- The edition, for example Business Starter, Business Standard or Business Plus.
- The domain for the licences, for example agency.gov.my.
- The billing period that you need.
- The organisation name and address, exactly as they must show on the documents.
- The name, designation, phone and email of the contact officer.
- The procurement route: direct purchase, sebut harga or ePerolehan tender.
Use the quote form or WhatsApp. For a tender, also send the tender reference and the closing date.
Step 3: Check the LO or PO against the quotation
A mismatch can cause a new quotation and a delay. Before you submit the LO or PO internally, compare it with the quotation:
- Make sure that the supplier name is Web Impian Sdn. Bhd., SSM 201001036239 (920163-H).
- Make sure that the item description is the same as the quotation.
- Make sure that the number of user licences and the term are the same.
- Write the quotation reference number on the LO or PO.
- Make sure that the SST agrees with the quotation.
- Send us the e-invoice details of your agency with the LO or PO.
If the LO or PO does not agree with the quotation, contact us before you submit it. Our help guide Quotation, LO and PO for Google Workspace has the full checklist.
Step 4: We order the licences and send the invoice
After we confirm the LO or PO, we order the licences from Google for your domain. We then send these documents:
- A Malaysian tax invoice in Ringgit, with 8% SST on a separate line.
- A validated MyInvois e-invoice for the same order.
We can also verify your domain, set the DNS, MX, SPF, DKIM and DMARC records, move old mailboxes and train your staff.
What Google Workspace costs
Office Niaga bills Google’s list price in Ringgit, with no reseller markup. These are the list prices per user per year on our Google Workspace pricing in Malaysia page:
| Edition | Price per user per year |
|---|---|
| Business Starter | RM350.40 |
| Business Standard | RM700.80 |
| Business Plus | RM1,100.40 |
At checkout on our site, a one-off RM100 setup fee on the first order and 8% SST are added. Google can change its prices. The quotation shows the price on the day that we issue it. A large agency can also mix editions on one domain. Our public sector page gives the rules.
Renewals, extra users and plan changes
Do not buy or change licences in the Google Admin console. These changes go through Office Niaga with a new quotation:
- Renewal. Ask for the renewal quotation well before the renewal date. Your renewal date can be different from your budget year.
- Extra users. Ask for a new quotation. If you want to vary the current PO, ask us first.
- Upgrade. A normal upgrade, for example from Business Starter to Business Standard, moves every user.
If your PO can arrive late, tell us before the renewal date. Our guide Renewals, extra users and upgrades has the details.
If your agency already has Google Workspace
You can move the billing of your current subscription to Web Impian. This is a reseller transfer, not a migration. Your users, mail and files stay where they are, and there is no downtime. You stay the owner and Super Admin.
Your admin makes a transfer authorisation in the Google Admin console in about 5 minutes. The authorisation expires after 30 days. If you paid in advance, you lose the rest of that period, so transfer near the end of the term. Our reseller transfer page shows each step.
Schools and universities
Google accepts government-recognised, accredited schools, colleges and universities for Google Workspace for Education. Tuition centres, language schools and corporate training centres are not eligible. We supply the Education editions, and the LO or PO steps are the same.
Next steps
Our public sector page has the full list of MOF field codes. When you know the number of users, WhatsApp us. We will send the quotation with the MOF and SSM documents for your file.
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Hanny Ramzy runs Office Niaga at Web Impian Sdn. Bhd. (SSM 920163-H) in Kota Bharu, Malaysia, helping businesses and agencies move to Google Workspace and business email with Ringgit billing and local support.