E-invois is the Malay word for e-invoice. The two words are equal. An e-invoice is structured invoice data that you send to LHDN through the MyInvois system. LHDN validates the data before your customer gets it. LHDN uses the two words in its own documents. This guide applies to the two words.

Is MyInvois compulsory for my business yet?

This depends on your annual revenue and the current phase. LHDN adds businesses in phases, with larger businesses first. Find the date for your revenue band on hasil.gov.my or the MyInvois portal. If you are not sure, ask your tax agent.

What is the difference between an SST tax invoice and a MyInvois e-invoice?

An SST tax invoice is the document that you issue to show the Sales and Service Tax on a sale. A MyInvois e-invoice is the same transaction data, which LHDN validates. For each Office Niaga order, we give you the two documents. Thus, your accounts and your LHDN record agree.

Do I need special software to issue an e-invoice?

Not always. If you send a small number of invoices, you can key them into the MyInvois portal. If you send more, use software that connects to MyInvois by API. This decreases time and errors. For your Office Niaga email or Workspace orders, we issue the validated e-invoice for you.

Where can I find the official e-invoice timeline?

The official sources are hasil.gov.my and the MyInvois portal. LHDN changes the timeline and the revenue bands from time to time. Thus, always use the official site, not summaries from other people. Your accountant or tax agent can also tell you your phase.

LHDN e-Invoice (MyInvois): Plain Guide for SMEs

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By Hanny Ramzy · Chief Strategy Officer, Web Impian Sdn. Bhd.

MyInvois is the e-invoice system of LHDN, the Malaysian tax authority. An e-invoice is invoice data that you send to LHDN for validation before your customer gets it. LHDN adds businesses in phases, in sequence of annual revenue. Check hasil.gov.my for the date of your category. In Malay, the word is e-invois. The two words are for the same system.

What is an e-invoice?

E-invoice and e-invois are equal, and LHDN uses the two words. This guide uses the English word.

An e-invoice is not a PDF or a scanned copy of a paper bill. It is structured invoice data that the LHDN system can read and check. The process has these steps:

You make the invoice in a system that can do e-invoices.
The system sends the invoice data to the LHDN MyInvois platform.
LHDN validates the data and sends back a unique reference and a QR code.
You give the validated e-invoice to your customer.

Validation is the important step. You issue a traditional invoice yourself. LHDN checks and records an e-invoice first.

What is MyInvois?

MyInvois is the LHDN platform that receives, validates and keeps e-invoices. LHDN is Lembaga Hasil Dalam Negeri, the Inland Revenue Board of Malaysia.

Businesses connect to MyInvois in one of two ways:

The MyInvois Portal. A web page where you key in or upload invoice data yourself. This is for businesses with a small number of invoices.
An API connection. Your accounting or billing software sends data to MyInvois directly. This is for businesses with more invoices, because you do not key in the data.

For the two ways, the result is the same. LHDN gets each invoice, validates it, and sends back a QR code and a unique reference.

Why did LHDN introduce e-invoicing?

LHDN wants a clearer and faster view of business transactions. LHDN gives these aims:

To decrease tax leakage and errors in manual reports.
To make all invoices in the country use one standard.
To make it easier for businesses to compare their records with LHDN records.

For a small business, your records and LHDN records now agree more closely. In time, this will probably decrease the paperwork that you keep for an audit.

How the rollout works: phased by revenue

LHDN does not start e-invoicing for all businesses at the same time. LHDN adds businesses in phases. Larger businesses, by annual revenue, start first. Smaller businesses start in later phases.

The dates and revenue bands changed after the start of the programme, and LHDN can change them again. Thus, this guide does not give dates or limits.

To find the date for your business, do these steps:

Go to the official LHDN site at hasil.gov.my, or the MyInvois portal.
Find the e-invoice implementation timeline.
Find the phase for the annual revenue of your business.

If you are not sure of your band, ask your accountant or tax agent. Do not use figures from social media or forums, because LHDN changes the schedule from time to time.

What a small business actually needs

You do not have to be a tax expert. A small business needs three things:

Need	What it means
A way to issue a validated e-invoice	A system connected to MyInvois, or access to the MyInvois portal
Correct business details	Your registered name, SSM number, and tax details on file
A record you can keep	The validated e-invoice, with its QR code and LHDN reference

Most owners are concerned about the first item. You can key each invoice into the MyInvois portal yourself. Or you can use software and services that send the data for you. The second method decreases time and mistakes.

How Office Niaga handles this for you

When you buy Google Workspace or Office Niaga Mail from Office Niaga, you do not have to do this work for that order. Each order comes with two documents:

A Malaysian SST tax invoice.
A validated MyInvois e-invoice.

Thus, LHDN has already validated the invoice for your email or Workspace subscription. Keep the SST tax invoice for your accounts. The e-invoice satisfies the MyInvois requirement for that purchase. You have one less system to set up.

This applies to business email hosting on your own domain and to a full Google Workspace plan. Our MyInvois page tells you more about how we issue these documents.

We bill in Ringgit. We accept card, FPX online banking, DuitNow QR, e-wallet, and BNPL. Thus, you get the payment, the SST tax invoice and the MyInvois e-invoice together.

Do you want a provider that issues the two documents for each email or Workspace order? Request a quote and we will help you plan the move.

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Hanny Ramzy runs Office Niaga at Web Impian Sdn. Bhd. (SSM 920163-H) in Kota Bharu, Malaysia, helping businesses and agencies move to Google Workspace and business email with Ringgit billing and local support.